Getting Emergency Medical Teams Airborne Fast
California Shock Trauma Air Rescue (CALSTAR) uses Cisco solutions to help its pilots and medical teams transport patients to hospitals quickly. With the Internet of Everything, CALSTAR connects people, processes and data in ways they could not do before.
Challenge
- Bring air-to-ground dispatch capabilities in house
- Provide always-available communications among the communications center, flight crews, medical teams, first responders, and hospitals
- Keep everything simple so that the technology is invisible and teams can focus on safety
Solution
- Cisco Unified Communications forms core of control center
- Cisco Instant Connect provides fast communications
- Cisco Unified Survivable Remote Site Telephony provides backup
Outcome
- Shorter liftoff times, with constant communications between dispatch center and pilot
- Faster delivery of appropriate care through relayed information about needed equipment
- Enhanced operational control and stronger safeguards for safety and security