Larry Morgan

 

9925 Osgood Way                                                                                                                   (858) 566-7436

San Diego, CA 92126                                                                                                      lmorgan@san.rr.com

 


Objective:

Support position in the Information Technology field in the San Diego Area.

 

Summary:

•          Experience in all stages of developing, building and maintaining complex computer networks; planning, purchasing, installation, troubleshooting, management and security

•          Provided support on hardware, software and training; on-site, telephone, e-mail and remote

•          Managed and trained various levels of Information Technology professionals

Technical Expertise:

 

Operating Systems:

                                        

VAX/VMS, DOS, Novell, Windows 3.X, Windows 9X, Windows NT, Windows 2000, XP, Linux.

 

Technologies:

                                        

TCP/IP, IPX/SPX, AppleTalk, DECnet, POP3, SMTP, IMAP4, LDAP, SLIP, PPP, PPTP, L2TP, Ethernet, Remote Access Server (RAS), Firewalls, Bridges, Routers, Virtual Private Networks (VPN), Teleconferencing, DNS, DHCP, WINS, Active Directory Services (ADS), IPSec, PKI ,NAT, EFS.

 

Applications:

           

ccMail, Exchange Server, IIS, Proxy Server, MS Index Server, MS Office, MS Projects, Veritas, Act, MS Outlook, MS FrontPage, Dreamweaver, Flash, HTML, Photoshop, Illustrator, Freehand.

 

Professional Employment Experience:

 

Planning/Organizing:

•          Devised and implemented strategy to convert 100 field personnel from dialup RAS server using ccMail to Internet based MS Outlook with MS Exchange Server. This created a "one stop" local phone call anywhere in the United States for Internet and E-mail. It reduced phone costs by over 73% and eliminating frustrating busy signals. The first year E-mail uptime went from 92% to 99.25%

•          Designed Active Directory Service (ADS) logical structure and planned migration of multi-server Windows NT environment to Windows 2000 Advanced Server using ADS. Oversaw the implementation of the upgrade, which went flawlessly with no downtime

•          Instituted electronic group scheduling, shared calendars and public folders. This enable over 100 Sales Representatives, Consultants and other field personnel to communicate, coordinated schedules and exchange data with Inside Sales Team and Management. Efficiency and production drastically increased

•          Converted the corporate network from mixed Novell to Windows NT, eliminating unnecessary login procedures. Conversion was seamless, with no downtime

•          Devised a secure method for corporate users and remote staff to pass forms, data and corporate information using the Internet and Public Folders, eliminating unnecessary faxes and shipping costs.

•          Designed the San Diego corporate office Intranet, with Internet access, using a store and forward firewall protecting the Intranet. Implemented virus protection scheme for servers and desktops.

•          Worked with upper management planning strategies and implementation plans for migrating to new technologies.  Devised test plans to minimize risk associated with making those changes.

•          Developed and implemented automated backup strategy for the corporate network using Backup Exec/Veritas.

 

 

 

Support/Troubleshooting:

•          Administered Microsoft Exchange E-mail system and Local Area Networks within the San Diego office, supporting 50 local and 110 remote field staff with connectors to 7 ccMail post offices and over 9,000 ccMail users.

•          Provided support and guidance to all departments as to risks and benefits of new technology uses and implementation.

•          Supported Internet based K-12 learning software written in Java both in house and at customer sites.

•          Became the "go to" person responsible for supporting sensitive and/or high profile customers that needed special care.

•          Provided Tier III telephone and onsite customers support for a gateway product to an international company through alpha and beta testing. Developed diagnostic scripts and procedures for testing that were so good; they were released with the product. Proofread and gave suggestions to technical writers on documentation related to that product.

•          Used as reserve recourse for sales representatives as an onsite technical resource on important sales when they felt a stronger technical background might be needed.

 

Training/Instruction:

•          Trained field, local and support staff on new products, applications and technologies. Trained customers on Operating Systems and network software necessary to use and maintain our software products.

 

Work History:

            Independent Consultant                                              San Diego, CA            1999 - Present

            Invest Learning Corporation                                        San Diego, CA            1995 - 1999

            MetalCrafters Cars*                                                    Fountain Valley, CA     1994 - 1995

            Advanced Cardiovascular Systems*                          Temecula, CA             1991 - 1993

            Advanced Digital Systems                                          San Diego, CA            1989 - 1991

 

Education/Training:

            Cico                                                                             MicroSkills                   2003

            MSCE 2000 track, Security                                        MicroSkills                   2002

            Linux                                                                            MicroSkills                   2002

            Dreamweaver, Flash, Linux                                        SD Career Center       2001

            HTML, Photoshop, Illustrator                                      SD Career Center       2000

            MS Proxy Server, MS IIS                                             Vortex Data                 1998

            Microsoft MCSE NT track, MS Exchange Server       Vortex Data                 1997

            Novell CNE track                                                         New Horizons             1996

 

 

† - MCSE in progress

 

* - Contract jobs that were obtained through my personal consulting business (ConsulComp).